We aim to deliver your items to you as quickly as possible and will endeavour to despatch your items the same day, but please allow 3 working days to receive your order. Your delivery will be made by either Royal Mail or Courier, dependent on your choice of delivery method. If you would like to know the status of your order, please contact our Customer Service Team by email at email@example.com or telephone 01483 566801 and they will be happy to help.
If for any reason you wish to return your goods you can do so, providing the goods are in the same condition as when you receive them, and this is done within 14 days of purchase. A full refund will be provided, less the deduction of a restocking fee; however, we cannot refund the cost of carriage on delivery, or the cost of returning the item to us.
The address for returns is:
Vacuums4u Ltd t/a ProRange Solutions, Unit 6 Enterprise Estate, Moorfield Road, Slyfield Industrial Estate, Guildford GU1 1RB
Please note that we cannot be held responsible for items lost in transit; we therefore recommend that you use a form of registered delivery. If you need any further assistance, please contact our Customer Service Department who will be happy to help.